Big Save Furniture - 17th February 2010
Dear Bruce and Colleen
Your mobile repair service has been of the most use to us as we require leather repairs in numerous locations throughout the Waikato. Due to the nature of our business, our jobs require prompt attention and your business has gone above and beyond our expectations. We pride ourselves in providing great quality products at great prices therefore it is essential that any repairs done on our products are that of a very high standard.
We have used your business for several years and will continue doing so as the experience has been pleasurable. We know how rare great service can be and highly recommend you to our customers for all leather repairs.
Once again, we really appreciate the great service you offer and look forward to further business with you in 2010.
Kind Regards
Tala Lewis
Branch Manager
Big Save Furniture - Hamilton
-----------------Natuzzi Waikato------------------
Natuzzi Waikato - 19th February 2010
Fibrenew have been a trusted repairer for Natuzzi furniture in the Waikato/Bay of Plenty area for over three years.
We are always confident to forward our customers onto them when they have had an accident with their suites, knowing full well they will be well looked after and sorted in an efficient manor. On follow up calls, all our customers have been pleased with the quality or work and the manor they have gone about it. Most have mentioned that what they thought had ruined their beautiful (leather) suite was now like new after the repair. During the time we have been dealing with Fibrenew Waikato they have repaired anything from scuffs and scratches to cuts and other mishaps.
The team at Fibrenew Waikato are helpful and friendly and I am sure we will continue to use them for future requirements.
Tony Dickson - Natuzzi Waikato - Branch Manager
-----------------Mrs Julie Redder - Winner - $4,300 Prize-----------------
Fibrenew Waikato's Competition at Waikato Home Show in October 2009
Mrs Julie Redder said “Thank you so much. I am very happy with the repairs to my leather lounge suite, the cat scratches have disappeared. After being redyed from salmon pink to black my 10 year old suite looks new again, and it feels new! I am more than happy actually it looks like a brand new suite. I have no hesitation referring my friends and family on to Fibrenew for any repairs and re-dying of their leather lounge suite or sofa.
Nick from Fibrenew Waikato came out soon after I won the prize and carefully assessed my leather, explaining how it would come back after restoration. Blanche at the office organised a time that suited me to complete the restoration and kept me informed of the progress right through out. They delivered the suite back on time and as I said just looks like new again! Thank you!”
Mrs Julie Redder, Cambridge 22 February 2010
----------------- Anna McDonald------------------
Hi Colleen and Bruce
Thank you so much for the extraordinary repair work you have done on my couch. It look at it and marvel wondering how you could have possibly removed all the cat scratch marks and am especially in awe at the complete repair of the tear where the stuffing was exposed.
Again thank you so much for such an excellent job and for returning to me what looks like a brand new couch!
I will have no hesitation in recommending you to people with similar problems with their leather furniture.
All the best and I hope you have a wonderful christmas and excellent New Year.
----------------- Ebbett Holden------------------
"We have found Fibrenew to have a prompt and professional service and
the quality of their work is first class. We at Ebbett Holden have no
hesitation in recommending Fibrenew Waikato to any automotive dealer or to
anyone who needs a quality repair with vinyl or leather."
Rob Sowman
Internal Workshop Supervisor
---------------- Ebbett Waikato Limited------------------------------------
To Whom it May Concern
We have been using
Fibrenew Waikato for the past 5 years to repair the damage to vinyl, plastic and leather in our vehicles. There technicians are efficient and their colour matching is amazing. I strongly believe that Fibrenew Waikato have helped us with the sale of our vehicles with how they keep our vehicles in top condition as we strive for the marque of excellence.
We have no hesitation in handing out their business cards or brochures to our valued customers and recommend them to anyone wanting quality repairs.
Yours sincerely
shane Townsend
Sales Manager
------------------ Coombes Johnston European Ltd ---------------"We would like to introduce you to the services of Fibrenew whom we have used to repair the interior of our cars since April 1999. Their leather finishing techniques are outstanding. Their superior service adds value to our vehicles, resulting in higher retained retail prices.
I have no hesitation in recommending this professional superior service to all Motor Vehicle Franchise Holders."
Richard Johnston
Coombes Johnston European Ltd
BMW/Rover/LandRover
------------------ Lilly Industries (Australia) Pty Ltd ------------------
"Lilly Industries (Australia) Pty Ltd is a company that has supplied fabric and leather protection plans in the Australian & New Zealand markets for 10 years. In this time we have used a variety of companies to service our customer problems and issues. From our experience we have found Fibrenew to be the benchmark for service, cleaning standards and business practices.
We are constantly seeking strong partnerships with our suppliers around New Zealand and Fibrenew is the company we look to as a strong business model."
J Colbeck
Manager
Lilly Industries (Australia) Pty Ltd
"The work was done professionally and the appearance after treatment was as close to new as you would ever get it...a nice piece of work"
Barry Kelly '94 GTS
To Hillary and the Fibrenew Team
I would like to say how thrilled I am with the repair to my console.
This is a rare item and is almost impossible to replace, and it definitely has had a hard life.
The cracked and broken base has always been an eye-sore and was the bane of my life trying to cover it during shows and displays.
After getting the console back from you, it looks just as good as it did when the car came out of the factory - in fact, GM would have been proud to have produced such a quality item.
Thank you again, I am absolutely rapt!
Tony Hewett
1983 Pontiac Trans-Am
The Timmo family in Hamilton emailed us:
"Thanks for the prompt service and the great repair job your man Nate carried out on our leather two seater"
Anita & Warren Timmo
Mrs Mylchreest sent a note with the cheque:
"Thankyou! The suite looks great - love the colour. A brilliant job".
Chris & Lane Mylchreest of Hamilton
We are thrilled with our leather suite that you have just re-dyed. It is just like new. We will certainly recommend your product and service to our friends".
Terry and David Reece of Hamilton
"Thanks to you and your staff for doing such a wonderful repair on my handbag. I am amazed at how you've been able to restore it to its original condition and so very grateful that you were able to do so - I will spread the word!"
Elle Macdonald - Hamilton
